Thanks for your patience. Nordstrom Rack stores in Canada are unable to accept returns for items purchased online at nordstromrack.com or hautelook.com. We are currently unable to process any changes to online e-Receipt orders that were purchased in store. We now accept returns at U.S. Nordstrom Rack stores and U.S. Nordstrom stores, including Nordstrom Local stores. Nordstrom Gift Cards and Nordstrom Notes are redeemable online and in-store at Nordstrom, Nordstrom Rack, and HauteLook. That is not the service I am used to receiving at a discount store. Once you have confirmed that your order qualifies for a return, choose your preferred return method: Return to a Nordstrom Rack … Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Sunday: 5AM-8PM PST, Nov 26: Closed Nordstrom Gift Cards are redeemable at HauteLook and nordstromrack.com, as well as at Nordstrom.com, and in Nordstrom and Nordstrom Rack stores. This is because Nordstrom has approved vendors to choose from a limited selection of ticket types for their goods. You can call Nordstrom Rack at (800) 446-4500 toll free number, write an email to contact@nordstromrack.com, fill out a contact form on their website www.nordstromrack.com, or write a letter to Nordstrom Rack, 700 S. Flower St, Suite 1700, Los Angeles, California, 90017, United States. If you used the guest checkout option, you may enter your order number and billing zip code in the form provided on the order status page. Yes, and it's free! The store has been in business for more than 5 years and it operates worldwide. To find your nearest location, visit the. Monday to Saturday: 5AM-10PM PST There are two entrances to the store, one from outside, and one in the mall. You’ll be charged for return shipping only if you return by mail. The store sells clothing for men, women and kids. Does your extended-return time frame apply to U.S. and Canadian customers? Even worse, sometimes I don't get a cancellation notification. Only one promo code is permitted per transaction. Phone number (778) 309-5116. Due to our varied shipping processes, the free shipping offer is only valid online at nordstromrack.com and does not apply to in-store purchases. Shop for phone number at Nordstrom.com. version 3.64). Rights Reserved, You Are About to Contact PissedConsumer.com, “Shoes too small "returning" need size 7 or 8”, “I haven't received my store credit card”, “Cannot process my order after trying for about 2 hours”, “I cannot purchase items from your website no response”, “My orders according to the customer service was lost at the warehouse”. Returns without our return label can take longer to process. You may also visit: During checkout, you will see the "Add HauteLook Gift Card/Discount Code" field. How do you process my return if I paid with PayPal (U.S.)? Items from some events ship directly from the brand. You can use the Store Locator to find the number. Browse all Nordstrom Rack locations to shop apparel, shoes, jewelry, luggage for women, men and children. You can call HauteLook at (888) 282-6060 toll free number, write an email, fill out a contact form on their website www.hautelook.com, or write a letter to HauteLook 1212 S, Flower Street, Suite #300, Los Angeles, CA, 90015, United States. Just be sure you have not worn or altered it. To return to a Nordstrom Rack store simply take your invoice and item(s) to your nearest Nordstrom Rack location.. You can also return HauteLook items to a Nordstrom Rack store. page and select "Changed my mind" on the order you wish to cancel. page. How do I shop nordstromrack.com and HauteLook? Nordstrom is an upscale clothing, home, accessories, and beauty retailer. We strive to comply with state and local tax laws as they exist currently and continue to monitor and update its taxation policies as those laws change. We’ll gladly take eligible items back within 45 days from the original ship date. Return an item Cancel my order Check item info or availability Request a price adjustment Questions about charges or refunds Change my order My order was canceled International order Questions about my Nordstrom Card My question isn't listed